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Info Center & FAQ's!
Here is some important information that may help you with your system. We strive
to keep you informed when it comes to maintaining your on-lot septic systems.
Commonly Asked Questions
  • Why does a septic system fail?
  • What can I do to take care of my septic system?
  • Can you pump out my system through the vent sticking out of the ground?
  • Can I install a garbage disposal if I have an on-lot septic system?
  • Is it ok to put additives in my septic system?
  • What do I need to know about water conservation?
  • Does my township require I get my tank cleaned out on a regular basis?
Helpful Information for Proper
Septic System Maintenance
  • What should NOT be flushed ... Remember, your septic tank is not a trash can!
  • What are some signs of trouble?
  • How often should I pump out my system?
  • Why Choose Clemens as your pumper?
Commonly Asked Questions
Why does a septic system fail?
Unfortunately, there may come a time when your septic system stops working properly.
Some telltale signs are:
Sewage backing up into the house
Signs of back up in the drain field area
Strong odor
Gurgling noises in the pipes and drain lines/clogged or sluggish drain lines
Signs of lush green grass or wet areas in the drain field
Proper maintenance is the key to maintaining any septic system.
What can I do to take care of my septic system?
Schedule routine pump outs
Every system needs to be pumped out on a regular basis. If not, solids will accumulate in the tank
and eventually flow into the drain field and clog the system as well as the outlet baffle. If the
baffles are damaged this will enable the scum layer in the tank to escape and flow into the drain field.
Homes with garbage disposals should be pumped out more frequently to keep the system free of the solids that the garbage disposal feeds into the system.
The number of people living in the home will also affect how often the system should be pumped out.
Can you pump out my system through the vent or observation port sticking out of the ground?
We will not pump out your system through the vent pipe. Your system will not be cleaned correctly or thoroughly through your vent pipe. It is necessary to find the lid and pump from that point. It is also the standard procedure required by NAWT and other organizations we represent.
Can I install a garbage disposal if I have an on-lot septic system?
It is strongly recommended that you do NOT use a garbage disposal in conjunction with an on-lot septic system. Garbage disposals shorten the lifespan of your septic system dramatically and are the culprit for many costly repairs
Is it ok to put additives in my septic system?
Studies conducted by Penn State College of Agriculture and North Carolina State University have determined that biological additives such as yeast or other chemical additives are not needed to aid in the decomposition of solids, and some of these products may even damage the drain-field or contaminate nearby wells. Trillions of living, beneficial bacteria constantly treat and decompose the raw sewage in a septic system. The effectiveness of these bacteria can be impaired if harmful substances and chemicals are put into the system.
What do I need to know about water conservation?
Monitoring your water usage is another key to keeping your septic system running efficiently. Your system is designed to specifically handle a certain amount of water. Depending on the age of your system, the size of a septic tank can range from a 250 gallon capacity to 1,500 gallons, so it is very helpful to be aware of the size of your system. Spreading water usage out over a period of time is easier on your system. Other ways to conserve water include:
1. Take short showers instead of baths. Install shower heads with water-saving features.
• A conventional shower head uses anywhere from 3-5 gallons/min
• A water-saving shower head uses 2-3 gallons/min
2. Some people switch to washing machines that use less water than others.
• Top loading washer: 35-50 gallons/load
• Front loading washer: 22-25 gallons/load
3. Reduce water use each time you flush the toilet. Put a heavy device such as a brick in a plastic bag or a water-filled plastic bottle in the reservoir or install a low-flow toilet.
• Conventional toilet uses 4-6 gallons/flush
• Water saving toilet uses 1.6-3 gallons/flush
4. Only use the dishwasher or washer when they are loaded to capacity.
5. Fix leaky faucets and other plumbing fixtures quickly.
6. Faucets.
• Regular faucet aerator: 2.5-6 gallons/min • Flow regulated aerator: .5-2.5 gallons/min
7. Don't do all your laundry in one day – spread out your loads throughout the week.
Does my township require I get my tank cleaned out on a regular basis?
Currently, the following townships in our area have ordinances requiring homeowners to have their septic systems pumped every 3 years:
Bucks County: Doylestown Twp., Haycock Twp., Milford Twp., Upper Makefield Twp., West Rockhill Twp.
Montgomery County: Franconia Twp., Lower Frederick Twp., Lower Salford Twp., Upper Frederick Twp., Upper Salford Twp.
Helpful Information for Proper Septic System Maintenance
What should NOT be flushed
... remember, your septic tank is not a trash can!
Paper towels
Sanitary napkins
Cigarette butts
Grease
Fats and oils
Coffee grounds
No wipes of any kind
The following are some signs of trouble
Wet area in yard
Strong odor
Sewage backing up into the house
Gurgling noises in pipes
Sluggish drain lines
How often should I pump out my system?
The DEP recommends every 3 years. Most local townships require every 3 years. Clemens Septic Service submits all necessary paperwork on your behalf to your township.
Why Choose Clemens as your pumper?
Clemens Septic is a PSMA member
We employ NWTA-certified technicians
Clemens Septic is family owned and we treat you like we would want to be treated
We are Knowledgeable, trustworthy and have trained technicians
We take pride in our cleanliness. We strive to have clean trucks on the road and in your driveway.
Our technicians respect your property and will leave it exactly the way they found it.

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